Yes. Reservations are required to guarantee bike availability and coordinate your delivery. We prepare each high-end bike specifically for your size and riding needs.

We are a 100% mobile service. We provide free delivery and pickup to all hotels, Airbnbs, and residential addresses in Bentonville and Bella Vista. We can also meet you directly at major trailheads like Coler and Slaughter Pen.

We offer Full-Day (8 AM - 7 PM) and Multi-Day rentals. Current rates depend on the model selected and can be viewed on our booking page.

We are a 100% mobile rental service based in Bentonville, Arkansas. To make your experience as easy as possible, we do not have a physical storefront. Instead, we meet you where you are, delivering premium e-MTBs directly to your Airbnb, hotel, local residence, or trailhead.

Full refunds are issued for cancellations made at least 48 hours prior to your delivery time. Cancellations within 48 hours incur a 50% charge.

We feature a premium fleet of Class 1, Full-Suspension e-bikes, including:

Trek Rail 7: Long-travel power with a Bosch CX system and 625Wh battery for aggressive trails.

Specialized Turbo Levo Comp (Gen 3): Features a massive 700Wh battery and 90Nm of torque for all-day adventures.

Transition Regulator CX: Nimble "Mullet" setup (29"/27.5") and the latest Bosch Gen 5 motor for ultimate agility.

All renters must be 18 years of age or older with a valid government-issued ID and a major credit card. Riders under 18 must be accompanied by a parent or legal guardian who must sign the waiver. The maximum recommended weight is 249 lbs.

As a concierge service, we perform a custom setup upon delivery, including adjusting saddle height and setting suspension sag specifically for your weight.

Every rental includes a trail repair kit (Co2, multi-tool, tube) and bike orientation. Helmets are available for a flat fee of $25.

Our bikes provide 15–45 miles of range, depending on rider weight and assist level (Eco vs. Turbo), which is ample for a full day on the OZ Trails.

Our Damage Protection Plan (selected at checkout) covers accidental damage up to $500. Renters are responsible for costs exceeding $500 or theft of equipment.

We recommend bringing a filled water bottle (21oz - 25oz), appropriate riding shoes (flat pedals are standard), appropriate riding clothes, knee pads, gloves, and sunglasses for comfort on the trails. Riders must be 18+ (or with a legal guardian), provide a valid ID, and sign our digital waiver.

Class 1 E-Mountain Bikes are permitted on most major mountain bike trails in the Bentonville area, including the Slaughter Pen, Coler Preserve, and most single-track in the OZ Trails network.

Bentonville trails are multi-use. Yield to hikers and runners. When encountering other riders, downhill riders yield to uphill climbers. Always give a friendly "Hello" or use a bell when passing.

"Respect the Dirt." If it has rained recently, check the Bentonville Parks & Rec or OZ Trails social media for closures. Riding on muddy trails causes "rutting" that can permanently damage the local ecosystem.